Library Day in the Life: Wednesday

Day 3 of what my daily work life as a systems librarian is like.

8:00AM: Waking up today is easier!

9:00AM: I arrive at work. I get everything settled and read my email. Fortunately, there isn’t much waiting for me.

9:20AM: I get an email from the person that works for me that someone in circulation cannot delete an item record from our library system. She is getting an error message that the item cannot be deleted because it is on reserve. I log into the system and check the item in question. The systems indicates that it is not on reserve. I cannot delete it either. I need to get the vendor to fix the error. The vendor is in California, and I generally try not to call before 10AM EST. I decide to open a call from their tech support website. I generally don’t like to do this because it seems that it takes much longer for them to respond. However, it has been a while, so I decide to try again. I fill out the form and get a confirmation.

10:10AM: While using the washroom in our staff room, I hear the phone ringing. I get a sense that someone might be looking for me, so I hurry to wrap things up and return to my office. There is indeed a message waiting for me. I call the person back. She has an error message when opening Outlook. She also says that her machine is running very slowly. The person in question has an old computer that is ready for replacement. I walk her through the error messages. Her email opens. I ask her to keep me apprised. I explain that I would prefer not to reinstall Office (or even her operating system) because she is in line for a new computer as soon as I can get my hands on one. I make a note to discuss new computers at the weekly IT meeting on Thursday.

10:25AM: I go back to working on web page stuff. I remote desktop to the CMS server in order to copy the relevant XML, XSL and CSS files.

10:30AM: I get a call from another IT tech. He needs to get a data connection to a card swipe on a vending machine in the library hooked up. He doesn’t have his keys to the data closets nor does he have any patch cords. I tell him that I have both and will meet with him when he gets to the library. The new data jack for the vending machine was not patched in, so we took care of that issue.

11:30AM: I go through my email to find the URL for the admin site for one of our ebook databases. Our acquisitions librarian is interested in looking at usage statisics. I find the URL and log in to look at the stats for myself. I am surprised with the usage. I email the information to the acquisitions librarian.

11:55PM: I search for some books on XSLT and Xpath that may help me learn what I need to know to be able to work on coding new templates for the library in the new CMS. I find 4 books on Amazon and email the titles (with ISBNs) to our acquisitions librarian.

12:30PM: Lunch!

1:30PM: Back to work. I go back to working on web page stuff.

3:00PM: I start to work on adding several lists (in Word doc format) onto our website. Our government documents librarian puts the lists of needs and offers on our website. I put these lists up back in June, but am guessing that these lists got overwritten when we made substanative changes to our website to conform to the college’s new look and feel on July 1st. Yuck! I hate having to redo work, especially when I should have known this would happen. I don’t actually finish. There are 15 lists, and it is labor intensive to put these lists up.

3:30PM: The college archivist calls me to ask some questions about budget amounts for technology for a grant that she is writing. I mention to her how grateful I am to the person who works for her for his help with the digital imaging project. I tell her that I nominated him for the employee recognition program. We talk about website issues. I mention that I think we should meet to discuss her website needs. I need to include the archives site with the library site in any plans that I make for development. She agrees that we will talk next week.

3:45PM: Back to work on website stuff. I’m starting to suffer from code coma.

4:00PM: The head of HR sends out an email about a tornado warning that is in effect for our county. I look outside, and it is indeed getting dark and dangerous looking. I continue to work on website stuff, printing out the XML that our new home page template generates. I also print out the new XSL pages that control the page.

4:30PM: The head of HR sends out another email that the tornado warning has expired. We are, however, in the middle of a nasty thunderstorm. I decide that I don’t want to leave work until the storm abates. I work on cleaning off my desk.

4:55PM: While the sky has lightened a bit, it is still pouring buckets out. I decide to leave anyway. I haven’t heard back from the vendor about the call that I opened this morning. I guess calls opened through the website are still given lower priority. If I don’t hear back by mid-afternoon tomorrow, I’m going to have to call. ARGH!

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